Vail Resorts Foreman Lift Operations in Park City, Utah
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
You are the specialist, example setter, trainer and right hand person for your lift teams and Supervisors. You are responsible for your team’s success and the success of the department as a whole. You will help promote and embrace Vail Resorts’ Mission, Values and Leadership Competencies. You will help to ensure that our guests have a safe, friendly and efficient experience while utilizing our lift system. You will continually assess department policies and procedures to determine best practices, implement efficiencies and optimize fiscal responsibility. You will always set the standard for your team by being safe, looking good and having fun!
Responsibilities include, but are not limited to:
Follow and adhere to all company and departmental service standards.
Maintain a safe work area, i.e. ramp heights, tools stored, mazes set up, low tip areas shoveled, etc.
Abide by operating procedures, i.e. opening procedures, downloading procedures, last chair protocol, etc
Pleasantly greet, make eye contact, listen and respond to appropriately to every guest’s needs and or questions, in person, outside of the lift building.
Actively and efficiently perform maze control.
Adapt to changing business levels.
Follow and perform all departmental policies and procedures, i.e. punctuality, attendance, dress and grooming standards, etc.
Work is performed in an efficient, accurate and organized manner.
Monitor the operations of the lift continually, and notify appropriate personnel of any problems or unusual conditions.
Complete all required paperwork legibly and in a timely manner.
Willingly perform expected amount of snow work, i.e., ramp work, maze work, low tip work, etc.
Responsible for accurate record keeping pertaining to all operational log sheets.
Assist Lift Guides with incident investigation paperwork.
Adhere to all ski/ride policies, i.e., personal jackets, Responsibility Code, designated trails, etc.
Check tickets if necessary; ensure that riders have valid ticket; refuse entry to snow riders without valid ticket, and refer to appropriate personnel for assistance.
Ensure that lift staff is meeting all safety and appearance standards at all times.
Schedule breaks and lunches for staff operating assigned lifts.
Coach Lift Guides if they are feeling challenged with their work or if they are not performing to our expected standards.
Report any staffing issues to Foreman or Supervisor immediately.
Ensure that the lifts you are responsible for are abiding by all ANSI, departmental and company standards. Report any issues immediately to your Supervisor if you can not correct a situation on your own.
Disseminate information to team members.
Must be at least 18 years old at beginning of employment – Required
Strong guest service skills – Preferred
Must be able to come to work on time, when scheduled (Start times are as follows 06:15, 06:50, 07:15 in the morning) - Required
Must be able to work holidays, weekends, and/or evenings as necessary. We are a 7-day a week operation. - Required
Must be able to work throughout the entire season - Required
Must have the ability to lift up to 100 lbs. - Required
Must be able to work outdoors for up to 12 hours in all winter weather conditions at altitude (7000’)- Required
Must like to have fun and work in a team environment- Required
Must have some leadership experience – Preferred
Must have some lift operations experience - Preferred
High school diploma or equivalent - Required
Must be able to read, write, speak and understand English – Required
Must be able to climb, balance, stoop, kneel, crouch, crawl, stand, walk, push, pull, lift, grasp, feel, hear, see, repetitive motions, carry - Required
Ski or snowboard at an Intermediate level (if not you will be assigned to lifts that do not require you to ski or ride to get to your work station, there are limited positions) – Required
Valid and clean Driver’s License- Preferred
Must be safety oriented - Required
Basic high school education desirable, showing basic mechanical aptitude.
Ability to work quickly and alertly, and to strictly observe safety procedures.
Ability to learn a variety of information about activities, events, policies, schedules, etc. pertaining to Park City and the local area.
Ability to deal with customers in a courteous, efficient and confident/authoritative manner.
Highest level of guest service skills and reliability.
Extremely positive attitude to assigned tasks.
At least 1 year of lift-related experience.
Becoming part of the Park City team means you’re joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America’s largest mountain resort, Park City has a pulse that’s as charming as it is rewarding. Join our team and come experience all that Park City has to offer. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 171372